1. Interpretation & Definitions
1.1 Interpretation
Words with initial capital letters (e.g. “User”, “Service”, “Terms”) have defined meanings in this document, whether in singular or plural form.
1.2 Definitions
“You” / “Your” / “User” – any person or entity accessing or using the Service.


“Website” – the platform operated by Charlies Animal Rescue Centre  at [charlies-care.com].


“Service” – any features, content, tools, or services provided by Charlies Animal Rescue Centre .


“Donations / Payments” – any voluntary contributions or charges made via the Website.


“Third-party Services” – services, links, or content provided by others outside Charlies Animal Rescue Centre .


“Affiliates” – entities controlling, controlled by, or under common control with Charlies Animal Rescue Centre .



2. Acknowledgment
By using our Website or Services, you agree to:
Be at least 18 years old (or the age of majority in your jurisdiction).


Comply with all applicable laws and these Terms.


Accept our Privacy Policy, which forms part of these Terms.



3. Access & Use of the Service
We grant you a limited, non-exclusive, non-transferable license to use the Website for lawful purposes. Misuse (e.g., fraudulent activity, scraping, disruption, or infringement of rights) is prohibited. We may suspend or terminate accounts for violations.

4. Payments & Donations
Payment Methods
 Payments or donations made through our Website must be via the payment gateways we provide (e.g., Razorpay, credit/debit cards, UPI, net banking).


Accuracy of Information
 You agree to provide accurate billing and contact details. Charlies Animal Rescue Centre  is not responsible for failed transactions due to incorrect information provided by you.


Authorization
 By submitting payment details, you confirm that you are authorized to use the chosen payment method.



5. Refunds & Cancellations
Donations: All donations are non-refundable once successfully processed, unless there has been a verified error on our part.


Merchandise / Paid Services: If Charlies Animal Rescue Centre  offers merchandise or paid services, refunds may be available subject to our Refund Policy, provided on the Website.


Disputed Payments: In case of fraudulent or disputed transactions, you should contact your bank/payment provider immediately. Charlies Animal Rescue Centre  is not liable for delays in resolution caused by third-party payment processors.



6. Intellectual Property
Ownership
 All content on this Website (including text, graphics, images, logos, trademarks, videos, and software) is owned by or licensed to Charlies Animal Rescue Centre .


License for Users
 You may access and use Website content only for personal, noncommercial purposes.


Restrictions
 You must not:


Copy, distribute, modify, or exploit our content without prior written consent.


Use our name, logo, or marks in any way that implies endorsement without permission.


User Content
 If you upload or submit any content (e.g., comments, testimonials), you grant Charlies Animal Rescue Centre  a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for Website purposes.



7. Privacy & Data Protection
Collection of Data
 We may collect personal information (such as name, email, phone, and payment details) when you use our Website.


Use of Data
 Data is used to:


Process payments/donations.


Provide services or merchandise.


Communicate updates, events, or campaigns.


Improve our Website and services.


Data Sharing
 We do not sell personal information. Data may be shared only with:


Authorized service providers (e.g., payment gateways).


Where required by law.


Security
 We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.


User Rights
 Depending on applicable law, you may request access, correction, or deletion of your personal data by contacting us.


For full details, see our Privacy Policy [link].

8. Third-Party Services & Links
Our Website may include links to third-party websites/services. We do not control or endorse them and are not liable for their practices. Users are encouraged to review third-party terms and policies separately.

9. Termination
We may suspend or terminate your access at any time for violations of these Terms. Upon termination, your right to use the Service ceases immediately.

10. Disclaimers
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure access. Some jurisdictions do not allow certain disclaimers—such limitations may not apply to you.

11. Limitation of Liability
To the maximum extent permitted by law, Charlies Animal Rescue Centre  shall not be liable for indirect, incidental, or consequential damages (e.g., loss of data, profits, or goodwill). Our total liability shall not exceed the greater of (a) the amount you paid us or (b) USD 100 (or equivalent).

12. Governing Law & Dispute Resolution
These Terms are governed by the laws of Karnataka, India. Disputes shall be resolved exclusively in the courts of Bengaluru, Karnataka.

13. Severability & Waiver
If any provision of these Terms is found unenforceable, the remaining provisions remain valid. Failure to enforce any right is not a waiver of that right.

14. Changes to Terms
We may update these Terms from time to time. Material changes will be notified via the Website or email. Continued use after updates indicates acceptance.

15. Contact Us
For questions or concerns, contact us:
Email: charliescareblr@gmail.com


Phone: 8123038270